FREE SHIPPING ON ALL ORDERS OVER $50
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    Refunds and Exchanges

    • All Sales Are Final.
    • Eccentrix Hair has a NO REFUND policy. Exchanges are done only within 7 days of purchase. Eccentrix Hair must still be intact & not worn. Customer is responsible for return postage. 
    • All Sales are final on Eccentrix Hair Growth Oil & Luxury Hair Care Line. No Refunds or Exchanges.

    Shipping & Processing

    All items are shipped via USPS. All Tracking is updated via email once the order has been fulfilled and dropped off to USPS. Please allow 24-48 hours for tracking to fully update.

    • Standard Processing & Shipping takes  7-10 BUSINESS DAYS. ( That does not include weekends or holidays.) 
    • SHIPPING IS DONE EVERY MONDAY.
    • 1-3 business days for payment processing and 5-7 days for fulfillment & tracking updates.
    • All orders placed on Friday, Saturday & Sunday or will start its processing on Monday. 
    • All orders placed during holidays will start processing the following business day. 

    *Please note that shipping may be delayed during sales and holidays due to high volume of orders*

    Once orders are dropped off to USPS and tracking numbers are sent out, Eccentrix Hair is not responsible for lost or stolen packages. Please contact your local post office with tracking number. We do insure each package for safety.

     

    Eccentrix Hair does not offer pick-up at this time.  

    If tracking number is not received by 10th day or if you have any questions or concerns regarding your order please feel free to email us at hello@eccentrixhair.com. 

     

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